Here are some tips on navigating generational issues in the workplace.
If a behaviour is bothering you, identify your thoughts on what it means.
- Does it appear that a student may be being intentionally rude or unprofessional?
- What do you think is motivating this person?
Consider alternative explanations.
- While your initial thoughts may indeed be accurate, consider alternative motivators for a student’s behavior.
- What do you think the student is assuming about what is acceptable or reasonable?
- Where might those assumptions stem from?
Be an open and clear communicator.
The best way to address intergenerational issues is to discuss them openly.
Some suggestions on approaching this situation…
- Respectfully, and with curiosity, ask the student about the behaviour in question.
- After obtaining their impression, you can offer your perception of the situation, and where that comes from.
- Creating a greater understanding of where each person is coming from can de-escalate a tense situation.
 Preceptor Development Initiative: Supporting health preceptors in practice. (n.d.). E-tips for practice education modules. Retrieved from http://www.practiceeducation.ca/courses/file.php/2/Module_7/module7strugglingapr29_struggling_student_p001.htm